By starting to use the services of Dima International Travel Service Co., Ltd., you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you will not be able to use the services of Dima International Travel Service Co., Ltd.

Your Relationship with Dima International Travel Service Co., Ltd.
1.1 These Terms of Use govern how you use the “Dima International Travel Service Co., Ltd. Platform” (.rezio.shop), any other online or offline services we provide, and any travel-related transactions you conduct through Dima International Travel Service Co., Ltd. (collectively, the “Services of Dima International Travel Service Co., Ltd.”).
1.2 These Terms of Use constitute a binding contract between you and Dima International Travel Service Co., Ltd. When using the Services of Dima International Travel Service Co., Ltd., you are also subject to any additional terms related to the Services that may be updated from time to time, as well as Dima International Travel Service Co., Ltd.’s Privacy Policy. All such terms, when referenced, are incorporated into these Terms of Use.
1.3 Subject to applicable laws or whenever we deem it necessary, Dima International Travel Service Co., Ltd. may modify or update these Terms of Use at any time without prior notice. When changes are made, we will publish the latest version on our website (.rezio.shop) and indicate the date of the most recent update. Your continued use of the Services after an update constitutes your acceptance of the revised Terms of Use. Please refer to the latest version when using the Services.

Services of Dima International Travel Service Co., Ltd.
2.1 Through the Platform, you may easily purchase travel itineraries, transfer services, tickets, and other travel experiences provided by us or by third-party partners (“Suppliers”). You understand and agree that the specific services you purchase are for personal use only and not for commercial purposes. To the maximum extent permitted by law, you also agree that we may change, suspend, or terminate any Service from time to time, and we may impose rules, restrictions, or revised terms on any Service, or limit your use of part or all of the Services, without prior notice.
2.2 You may be required to pay fees to Suppliers when using the Services through the Platform, and you will be required to comply with each Supplier’s service terms. You understand and agree you are solely responsible for such fees, agree to pay them, and agree to comply with the Suppliers’ terms.
2.3 We will use commercially reasonable efforts to maintain the operation of the Platform and its Services; however, we do not guarantee that the Services or the Platform will always function properly or be free from external interference. You agree we may refuse your access to the Platform or Services, and we may change, suspend, interrupt, or terminate the Services or the website or the Platform.

Platform Content
3.1 “Platform Content” refers to all materials presented on or used by the Platform, including but not limited to text, photos, images, graphics, illustrations, videos, audio, data, code, and other materials. You understand and agree that all Platform Content is the exclusive property of the Platform or parties licensed to the Platform and is protected by intellectual property laws. The Platform may change, modify, or remove any Platform Content at any time without prior notice.
3.2 Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable license to use or access the Platform, which we may revoke at any time without prior notice. You agree to comply with applicable intellectual property and other laws, and to use Platform Content only for personal, non-commercial, and recreational purposes. You agree you will not use, reproduce, translate, transmit, disseminate, sell, transfer, create derivative works from, or otherwise use any Platform Content in a manner that infringes the rights of the Platform or its licensors. You also agree not to mass-copy, store, or download any Platform Content. You assume all risks arising from your use or access of Platform Content; to the maximum extent permitted by law, we are not responsible for Platform Content, including any errors or omissions. You will be solely responsible for any damages or losses incurred by any person arising from your use or access of Platform Content.
3.3 You understand and agree that while you use or access Platform Content, we may not know the identities of third-party users who may interact with you, nor can we predict or control their behavior; therefore, we cannot guarantee the authenticity or accuracy of any content, materials, or information provided by other third-party users on the Platform.

Information You Provide
4.1 You agree and authorize us to use your personal data in accordance with the Platform’s Privacy Policy.
4.2 To improve our Services, you agree to receive invitations via SMS, email, or the Platform to submit traveler reviews; you may decide whether to submit a review. Upon receipt, we have the right (but not the obligation) to upload your review to relevant pages on the Platform to publicly share your satisfaction and opinions. You must ensure your review is not misleading and does not contain inappropriate, defamatory, threatening, abusive, or otherwise offensive language; does not contain personal data of you or others; and does not include content unrelated to a traveler review or content that violates the law.
4.3 You understand and agree that traveler reviews you provide (including text, photos, images, and videos), whether or not protected by intellectual property laws, may be used by the Platform, Suppliers, or Platform users. By submitting a review, you irrevocably grant: (a) the Platform or Suppliers a non-exclusive, worldwide, royalty-free, perpetual, sublicensable license to reproduce, rearrange, excerpt, modify, translate, create derivative works from, or otherwise use the content in any media and via any channels; and (b) Platform users a non-exclusive license to access, use, reproduce, create derivative works from, or otherwise reasonably use such content for non-commercial purposes via the Platform. Unless otherwise agreed in writing, your authorization does not affect your ownership of the materials you provide.
4.4 You warrant that all materials you provide (including text, photos, images, and videos) do not violate any law or infringe any third-party rights, and that the Platform’s use of such materials will not infringe any third-party rights. You understand you are solely responsible for the materials you provide, and the Platform assumes no responsibility for any errors or omissions therein.
4.5 You expressly agree that we may, at our discretion, remove any materials you provide from the Platform at any time.

Your Commitments
5.1 You shall use the Services and the Platform only in full compliance with these Terms of Use; you are solely responsible for all actions you take in using the Services or the Platform.
5.2 You agree to the following:
(a) Without our prior written consent, you shall not copy, reproduce, distribute, publicly publish, display, transmit, or broadcast any part of the Services, including but not limited to: (i) altering, damaging, or circumventing any licensed software used by the Services; and (ii) using any trademarks, service marks, design marks, photos, or other content belonging to us or obtained from the Services.
(b) You shall not circumvent, damage, or disrupt any security measures used to maintain order in the Services; extract or mine content from the Services; or use the Services in a manner inconsistent with personal use.
(c) Unless permitted by these Terms or other rules, you shall not translate, reverse engineer, decompile, or hack any aspect of the Services (including any content accessible through the Services), or attempt to do so, or attempt to use any part of the Services other than as designed.
(d) Unless we provide an embedding method for the Services or their content, you shall not use, display, imitate, frame, or otherwise expose the Services via other apps or websites. You shall not access, damage, or use non-public areas of the Services, the Platform’s (and hosting providers’) systems and equipment, or our network service providers’ receiving systems.
(e) You shall not access, damage, or use non-public areas of the Services, the Platform’s (and hosting providers’) systems and equipment, or our network service providers’ receiving systems.
(f) You shall not harass, insult, or harm other individuals or groups (including our staff or other users), nor support such conduct.
(g) You shall not provide false personal information, create a false identity, or impersonate any individual or organization.
(h) You shall not collect or attempt to collect other users’ personal data.
(i) You shall not restrict or prevent anyone from using the Services; disclose third-party personal data on the Services without consent; or collect information about users.
(j) Unless expressly permitted herein, you shall not use the Services to conduct or solicit any commercial advertising or data collection.
(k) You shall not engage in fraud; compromise the Platform’s information security; crack other users’ passwords; transfer or unlawfully store data; or engage in other illegal activities.

Order Confirmation and Refund Policy
6.1 Through the Platform, you may purchase services in specific currencies. Some orders are confirmed instantly upon submission; others require confirmation by us or the Supplier. You agree to receive booking confirmations via SMS, email, or app notifications, and you understand the stated response times are for reference only and may vary.
6.2 We reserve the right to change or adjust prices and fees for itineraries, transfers, tickets, and other travel experiences provided by us or Suppliers, with changes announced via SMS, email, website, or app. Your continued use after such notifications constitutes acceptance of the updated prices and fees.
6.3 We may, at our discretion, refuse or cancel any booking or order that may violate these Terms.
6.4 You agree to pay for your order using our accepted payment methods. We have no obligation to process or fulfill your order until payment is completed per our instructions. Unless otherwise stated, payments made are non-refundable.
6.5 Where the selected service is provided by a Supplier (and not by us), the Supplier will independently accept or reject your booking and is responsible for providing the service. Direct Supplier inquiries may yield the most immediate information; you may also contact us and we will attempt to coordinate with the Supplier.
6.6 You understand and agree that Supplier-provided services may incur additional taxes or fees, and you may be required to pay such amounts directly to the Supplier or tax authorities. Although we request the latest and accurate conditions, restrictions, and pricing from Suppliers, we cannot guarantee the Platform’s information is always correct. If your order is canceled by a Supplier, we will notify you as soon as reasonably possible.
6.7 If you cancel within the cancellation period stated on the Platform at the time of booking and receive our cancellation confirmation, or if the service is canceled per conditions and restrictions set by us or the Supplier, your payment will be refunded via the original payment method. You understand and agree that the refund amount you receive may differ from the original payment due to exchange rates or fees charged by your credit card company or payment processor.
6.8 Electronic Voucher Usage
6.8.1 For bookings made via the Platform, unless physical tickets are provided or otherwise specified, you will receive a confirmation SMS or email containing your order number and an electronic voucher (“eVoucher”) describing the purchased service. You may print the eVoucher for use.
6.8.2 You must comply with additional eVoucher conditions and restrictions set by us or the Supplier, including but not limited to: appearing in person and on time at the designated meeting point within the validity period, and presenting requested documents or information (e.g., photo ID, order number, eVoucher). Failure to comply may result in denial of service or refund.
6.8.3 If your eVoucher or order number is lost or stolen, neither we nor the Supplier is obligated to reissue it or provide the service. If you attempt to redeem a voucher unlawfully (e.g., not meeting legal age requirements), we or the Supplier may refuse redemption without refund.

Limitation of Liability
7.1 You understand that Platform Content may be provided by Suppliers and agree that we make no representations or warranties regarding its accuracy, and you agree not to hold us liable for any Supplier-provided content.
7.2 You agree that any content you transmit to or from the Platform is non-confidential, and your communications may be read or intercepted by others. You acknowledge no confidential, fiduciary, or other special relationship is created between you and us.
7.3 To the maximum extent permitted by law, you agree that the Platform and our directors, officers, managers, employees, and agents shall not be liable to you for any direct, indirect, special, incidental, punitive, exemplary, or consequential damages arising from breach of these Terms, use of the Platform, or other negligence.
7.4 To the maximum extent permitted by law, if you are dissatisfied with our Services, your sole remedy is to stop using them. In any event where we may be liable, our total liability shall not exceed the total fees you paid to us in the twelve (12) months preceding your initial claim.

Indemnification
8.1 You shall hold harmless and indemnify the Platform and our directors, officers, managers, employees, and agents from and against any claims by third parties arising from your or anyone using your account’s access to the Platform or use of the Services in violation of these Terms or infringement of third-party rights, including all litigation costs, attorneys’ fees, settlement amounts, and other losses.
8.2 We may require you to defend any such claims or legal actions and to conduct settlement negotiations; however, without our prior written consent, you shall not take any action that may prejudice our rights.

Termination
9.1 These Terms remain in effect between you and the Platform until terminated by us. If you breach any provision of these Terms or if we deem it necessary, we may immediately terminate or suspend your use of the Services or access to the Platform or your account without prior notice.
9.2 If these Terms are terminated under Section 9.1, you agree that, to the maximum extent permitted by law, we owe you no obligations or liabilities, and we may cancel orders established prior to termination without refund.
9.3 You understand and agree that provisions which by their nature should survive termination will remain in effect, including limitation of liability.

Visas and Insurance
10.1 Regardless of your nationality and destination, you are responsible for understanding current entry requirements. As visa and health regulations may change without notice, we recommend confirming the latest requirements before departure.
10.2 For your benefit, we recommend purchasing comprehensive travel insurance prior to departure.

Dispute Resolution
You agree that the court of first instance with jurisdiction over the place where the Platform operates shall have jurisdiction over any disputes arising from your use of the Services.

Miscellaneous
12.1 If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
12.2 We may assign these Terms or any rights and obligations hereunder and may delegate any obligations to any third party. You may not directly or indirectly assign these Terms or any rights and obligations hereunder without our prior written consent.

Contact Us
If you have any questions about our Services or these Terms of Use, please contact the Platform’s customer service center (Email: dimatravel3357@gmail.com
). We will process your inquiry as soon as possible.